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L.B. White FAQs

L.B. White FAQs

CUSTOMER SERVICE FAQs

TECHNICAL SUPPORT FAQs

For additional questions, please email Customer Service or Tech Support. To contact Customer Service or Tech Support by phone, call 800-345-7200 (toll-free) or 608-783-5691.


CUSTOMER SERVICE FAQs

Orders

*Listed lead times are averages. Actual lead times may differ depending on build schedules of the plant. (return to top)

Length X height x width (of area) multiplied by .133
X
Desired Temperature – coldest temperature
= required btu/h’s for area

(return to top)


Product


Shipping


Returns / Warranty


TECH SUPPORT FAQs

 

Classic – Forced Air Heater for Pig Buildings

My Classic 60 heater has a unit mounted thermostat. I want to hang the thermostat out in the room. How do I accomplish this?

OR

Can I use the heater in my shop or garage?

Can I convert my heater to another ignition type?

Can I install my pilot heater outside? I want to get it outside to pull in fresh air.

What is the required operating pressure for my heater?

How do I check the gas pressure?

I am remodeling my barn. I need to identify what size of heaters to install and the gas piping required.

What’s the best way to clean my forced air heaters? I was told water is acceptable.

I just installed heaters inside the building. The regulator is located inside by the heater. Is this OK?

How do I calculate how much propane my heater uses?

I am installing new forced air heaters. What ignition type should I use?

Can the Classic heaters be converted from one fuel gas to other?


Foreman Indirect-fired Portable Heater for Construction Jobs and Industrial Work Sites

What is the maximum supply pressure the regulator at the heater can handle?

There is a regulator on the heater already. Do I still need another regulator?

How do you convert from one fuel to the other?

The heated air leaving the heater is lukewarm. What is the problem?

The burner shut down but the main motor fan continue to run and the red high limit LED light is flashing. What is the problem?

The burner motor is running and the burner ignited but no heat is coming out of the discharge. The main motor/fan isn’t running.

Maximum length of duct?

Exhaust stack requirements

What is the recirculation kit?

What size propane tank would I need to operate the heater?

What hose size would I need to operate the heater?

Can the heater be used while having another heater stack on top of it?

Can the heater operate without a thermostat?


Guardian – Forced Air Heater for Swine, Poultry, and Greenhouse Buildings

Can I use the heater in my shop or garage?

Can I convert my heater to another ignition type?

Can I install my pilot heater outside? I want to get it outside to pull in fresh air.

What’s the advantage of locating my hot surface ignition heater outside?

What is the required operating pressure for my heater?

How do I check the gas pressure?

I am remodeling my barn. I need to identify what size of heaters to install and the gas piping required.

What’s the best way to clean my forced air heaters? I was told water is acceptable.

I just installed heaters inside the building. The regulator is located inside by the heater. Is this OK?

How do I calculate how much propane my heater uses?

I am installing new forced air heaters. What’s ignition type should I use?

Can the Guardian heaters be converted from one fuel gas to other?


Guardian with Smart Sense™ – Forced Air Heater for Swine Buildings

The igniter in my heater gets hot (or sparks depending on ignition type) but there is not any ignition. What is the problem?

I have 24 VAC coming out of the limit but still the valve does not open. What is the issue?

What voltage is supplied to the gas control valve for operation?

What voltage is supplied to the gas control valve for operation?

My heater is not delivering much heat at all. What do I check?

The red light on my ignition controller is not on. What do I check?

I have a Guardian standard heater that has variable heat output but has to be manually adjusted. Can I convert the heater to Smart Sense so I can tie the heater into my building controller for automatic variable heat?


Handheld Gas Torches

I need a torch with a standing pilot light. What models do you have?

I need a torch that can be hand held and is light weight. What models do you have?

I ordered a Torchman 500 torch kit. It came with a hose and connector to the LP cylinder but no regulator. Do I need a regulator for this torch?

I need a torch that has a thermocouple for safety shut-off. What torches does L.B. White supply that utilize thermocouples?


High Pressure Radiant Brooder Heaters for Pig Buildings and Poultry Houses

I am installing brooder heaters. What pressure do I need?

My installation will be using 26 I-17 heaters on LP gas. How many zone control panels do I need?

How many regulators do I need for my building?

How do I clean my brooders?

Where do I place my heat sensor?

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What are clearances from combustibles for the high pressure radiant brooder heaters?

I want to convert my brooder heaters. Do I need a conversion kit or can I order just the orifices?

What size gas line do I need for my radiant heaters?

How do I hang the brooders?

My zone control panel never cycles the heaters down. It always stays on high. I have replaced the thermostatic head once. What can be wrong?

How do I check the gas pressure?


L-40 – Radiant Heat Brooder for Poultry Houses

How do you convert from one fuel to the other?

How do you clean the heater?

The burner flame extends beyond the outer emitter. What is the problem?

The emitter is not heating up properly. What is the problem?


Oval 80 and Sentinel Tube Heaters for Poultry Houses

I’m getting a 2 flash code? Why doesn’t my heater ignite?

I want to use an L.B. White tube heater to heat my shop. How do I vent it to the outside?

My two stage Sentinel heater does not seem to be delivering full heat output. What do I check for?

What maintenance is needed for tube heaters?

What is the most common diagnostic light code I can expect to see on the tube heaters?

The red light on my ignition controller is not on. What do I check?


Premier – Tent and Construction Heater

What is the maximum length of duct I can use on my Premier 170?

I need to circulate the air of my Premier 170 more effectively. Right now it’s creating hot spots. What can I use?

Are your Premier heaters acceptable for use at higher altitudes?

What heaters can I use for deck tennis heating?

How much heat do I need for a 40 x 100 tent? (same applies to construction)

What is the maximum length of duct I can use on the Premier 350?

What is the blower outlet temperature on the Premier series of heaters?

What is the amp draw on the Premier 350?

How long do propane cylinders last?

Can the Premier heaters be converted from one fuel gas to other?


Sun Blast – Radiant Heaters for Construction Jobs and Industrial Work Sites

How do I check to make sure my tip-over switch is working?

Can I use a gas grill cylinder on the Sunblast 35 flat panel heater?

What cylinder size can I use for the Sunblast 125 LP heater?

How much propane will my heater use?

Can I convert the Sunblast 35 from LP to NG?

Can I convert the Sunblast 125 from Lp to NG?

My burner goes out after I release the safety control button when lighting. What’s the problem?

My heater is not delivering full heat. What do I check for?


Therma Grow – Greenhouse Heaters

How do I go about selecting heater size for my green house?

What’s the difference between the PLUS series of Therma Grow and the Standard?

Which is better, indoor or outdoor mount?

Can the Therma grow heaters be converted from one fuel gas to other?

What is the heat throw for the Therma grow 120 and 220?

I want to locate my Therma Grow inside. Why do I need the indoor ventilation kit?

Why does L.B. White offer the Therma Grow in either 120 volt or 220 volt?

How does the Therma Grow differ from the standard L.B White heater that I see used in chicken buildings?

Can the Therma Grow be used for heating all plants?

Can I use my model AW250, Guardian 250 Animal Agricultural heater for my greenhouse?

What’s the blower outlet temperature on the Therma Grow?

How do you connect the 2-stage thermostat to the heater?


Tradesman – Portable Heaters (LP and NG) for Construction Jobs and Industrial Work Sites

I need to convert my Tradesman from LP to NG. What kit do I use?

I want to locate a heater outside. What heaters do you make for outside use?

I ordered parts for my heater, but they aren’t right for my heater. What’s the problem?

How long do propane cylinders last?

Can I use my Tradesman PFA in my shop?

Can I use a duct on my Tradesman heater?

Can I use the Tradesman LP gas heaters for heating a party tent?

What heaters can I use for deck tennis heating?

What size cylinder can I use for my Tradesman 400?

Can I control my Tradesman LP or NG heater by remote thermostat?

How do I calculate how much propane my heater uses?


Tradesman – Portable Heaters (Kerosene) for Construction Jobs and Industrial Work Sites

Other than kerosene, what fuels can be used on the Tradesman kerosene heaters?

What are the tank capacities / fuel use per hour rates on the Tradesman series kerosene heaters? (gallons)

Can I use a duct on the Tradesman kerosene heaters?


Workman and Norseman – Convection Heaters

Can I convert my Workman (or Norseman) convection heater from LP to NG?