Returns / Warranty
Classic – Forced Air Heater
Foreman - Indirect-fired Portable Heater
Guardian – Forced Air Heater
Guardian with Smart Sense™ – Forced Air Heater
Handheld Gas Torches
L-40 – Radiant Heat Brooder
Premier – Tent and Construction Heaters
Sun Blast – Radiant Heaters
Therma Grow – Greenhouse Heater
Tradesman – Portable Heater (LP and NG)
Tradesman – Portable Heater (Kerosene)
Workman and Norseman – Convection Heaters
For additional questions, please email Customer Service or Tech Support. To contact Customer Service or Tech Support by phone, call 800-345-7200 (toll-free) or 608-783-5691.
The section of our website entitled “Find a Dealer” enables you to find dealer nearest you. You can also contact a member of our Customer Service Team for this information.
To place an order you must be a qualified L.B. White Dealer. Contact your sales representative to find out if you qualify. If you are an L.B. White Dealer, you can email (firstname.lastname@example.org), fax (608-783-6115), or call (800-345-7200) our Customer Service Department to place an order. Please provide your account number, complete bill to and ship to addresses, along with each item you would like with quantities.
Call your local sales person or call the Customer Service Team for pricing.
Different categories of products have different lead times. Typical lead times are:
*Listed lead times are averages. Actual lead times may differ depending on build schedules of the plant.
The answer depends on your application and what you are trying to accomplish. For Greenhouse Heaters or Event Heaters, refer to the Heater Sizing programs on our web site. For the Event Heaters we also have a sizing guide that can be sent to you. Contact our Literature Department. For Construction Heaters contact our Literature Department to receive a sizing guide or talk to our Technical Support Team. For Agricultural heater layouts, contact our Technical Support Team via email (email@example.com), via phone (800-345-7200) or fax (608-783-6115). A good rule of thumb and formula you can use is:
Length X height x width (of area) multiplied by .133
Desired Temperature – coldest temperature
= required btu/h’s for area
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Each heater has a group of letters and numbers describing manufacturing details of each model. These details include things such as the units intended country and revision number. We call this the configuration number. This differs from the easy to remember trade name used in the marketplace, as some of these details are not needed when ordering the product. This configuration number can be found at the top of the data plate on the heater, which can be found in various places depending on the model you have. Some data plates are located at the back of the heater, on the inside of the door, or at the base of the heater. You will need this part of the configuration number to look up parts lists and owner’s manuals.
The owner’s manual contains all available service parts for your heater. If you do not have your original owner’s manual, one can be downloaded from our website or sent to you via request from our literature department (firstname.lastname@example.org). You will need the configuration number to look up or request the owner’s manual.
L.B. White does not accept product returns. If there are unusual circumstances, contact our Customer Service Team. Any returns must be pre-authorized by L.B. White. Unauthorized returns will be sent back at the expense of the person who sent it.
Goods are under warranty for up to one year after installation. Refer to our warranty policy in your owner’s manual, Parts and Accessories Price Book, or the full warranty description on our webpage or from our Literature Department at email@example.com.
Do not send your heater back to L.B. White or one of our dealers if you are having problems with your heater. First, refer to the trouble-shooting section of your owner’s manual or our web site, or view or download one of our Service Guides from the website. If you are unable to solve the problem, contact our Technical Support Team via email (firstname.lastname@example.org), via phone (800-345-7200), or fax (608-783-6115).
The “Promise Date” on our acknowledgement is the date in which we intend to ship your order. You should receive, via email or fax, an acknowledgement for every order. Our invoices are automatically generated the day your order has shipped. If you have received a fax or email copy of your invoice you know your order has shipped. If you do not currently receive acknowledgement and invoices via fax or email please contact Customer Service to implement. In addition, open orders and recent invoices can be seen on your dealer page of our web site.
Our invoices are automatically generated the day your order is shipped. If you have received a fax or email copy of your invoice you know your order has shipped. If you do not currently receive invoices via fax or email please contact Customer Service to implement. Recent invoices can also be viewed on your dealer page of our web site.
The Pro or tracking number for your order is on the top of the body of your invoice. The carrier is in the header information under the title of “ship via”. Go to the carrier’s website or call L.B. White Customer Service.
You can do one of two things. You can remove the thermostat from its mounting bracket on the heater, install a junction box on the heater and wire the heater from the junction box to the remote thermostat. Video or instruction sheet?
You can use what is called an in-line thermostat on all heaters with unit mounted thermostats. This thermostat is part # 09454 and consists of a piggy back cord set. You plug the power cord of the heater into one side of the cord set. The other side plugs into an extension cord or directly to wall outlet. The cord is 20 ft long so you can hang the thermostat wherever you want. Make sure to turn the thermostat on the heater up to its highest setting.
No. The heater is a non-vented design meaning that in the combustion process Carbon Monoxide (CO) is discharged into the building along with the heated air. The heater is normally used in animal confinement buildings where ventilation is accomplished through fans and inlets to provide acceptable indoor air quality for the animal and workers. In a shop or garage the necessary ventilation is typically not present. If a non-vented heater is used in garage or shop installations without proper ventilation, CO levels can accumulate and cause distress to people up to and including death. It is best to use a vented style furnace such as those made by Reznor, Modine, Lennox, etc.
We do not offer kits to accomplish this conversion nor do we recommend it due to the cost of material and labor involved. It is more economical to purchase a new heater with the desired ignition.
No. The pilot ignition heater is not designed for outside use. Strong winds could potentially extinguish the pilot flame. If an outdoor mounted heater is desired, it is best to install either a hot surface ignition heater or spark ignition heater.
Depends on if LP or NG, and the model / configuration number of heater. Heaters can operate at different pressures regardless of fuel, so it’s best to get all information from the data plate. As a general rule if LP gas, the inlet pressure, with burner on, is a minimum of 11 in. W.C .to a maximum of 13.5 inches W.C. Burner manifold pressure is 10 in. W.C.
If NG the requirements are a minimum of 7 in WC to 13.5 in. W.C., with a manifold pressure of 4.0 in. W.C.
You must use a pressure gauge. You can’t tell by looking at the burner if the pressure is correct. L.B. White sells low pressure test kits, but if you are not comfortable with the procedure, contact your L.B. White distributor or gas provider to check the pressure for you.
We need to get specifics of the building such as length, width, wall height, type of animals, ventilations rates, insulation types and thickness. With that we can calculate heat load and determine size and quantity of heaters.
Regarding the pipe size, we need to know if LP or NG, distances from gas supply to building, and distances between heaters in order to make a recommendation.
A simple sketch of the building, gas supply, and heater layout is beneficial in making this determination.
Most of our heaters may be washed on the external case using low pressure water. When cleaning the internals of the heater, use air pressure, or a soft brush or rag. Refer to the on-line heater Owner’s Manual for specifics regarding cleaning.
Yes, however, the regulator must be vented to the outside. Always run a vent line from the regulator back to the outside. The vent line must be the same size as the regulator vent. If that regulator should ever overpressure due to failure, the gas will be vented inside the building, where it can be ignited by the heating equipment. Contact a licensed gas service person for assistance.
We offer three forms of ignition: pilot, hot surface, and spark. There are pros and cons to all. It all comes down to personal preference.
Yes. Kits are available. Contact your local dealer or L.B. White Factory for the correct kit.
13.5 inches of water column (w.c.)
Yes, you’ll need a second stage regulator if the supply pressure is more than .5 psi (13.5 in. w.c.)
The owner’s manual has specific instructions for gas conversion. It basically involves positioning the fuel selector valve in the gas specific position.
Low supply gas pressure or the heater burner manifold pressure is too low.
The heater was shut down either by thermostat or manually and now it has enter the cool down mode (90 seconds).
Burner is preheating the heat exchanger. After 60 seconds, the main motor/fan will operate.
It will accommodate up to 100 ft. via the duct is layout straight.
Minimum of 5 ft. vertical run and rain cap must be installed.
A duct kit that recirculate the room temperature air back through the heater.
A minimum of 500 gallon tank.
The hose size will be dictated by the supply pressure and distance the heater is away from the gas supply tank.
The heater lasts longer as it’s not exposed to the corrosive barn environment. The air flowing through the heater is fresh, outside air. Another advantage of outdoor installation is having the heater out of the way. Also, since the heater is outside, maintenance and repair can be done without entering the building, reducing bio security concerns.
Take the known heat output of the heater, expressed in Btu/h and divide that by 21591, which is the Btu in one pound of propane.
To determine gallons of propane used per hour, take usage in pounds and divide by 4.24 (pounds of propane per gallon.)
To get total load: Number of heaters x pounds or gallons per hour
On Hot surface ignition heaters, check for 24 VAC to the limit and through the limit when the fan motor starts for the second time after igniter warm up.
There might be a break in the wiring that connects the output side of the limit to the rectifier plug that connects the limit to the gas control valve.
The Smart Sense gas control operates on DC volts. The rectifier plug takes the 24 VAC from the limit switch and changes it within the plug to 24 VDC.
This allows operation at minimum heat
First make sure the signal conditioner is receiving the 0-10 VDC signal from the environment controller.
Then check to make sure the 20 VA transformer is receiving 120 VAC and suppling 24 VAC to the signal conditioner.
If the heater is receiving main power (120 VAC) check to make sure the transformer is receiving that same voltage.
No, we do not supply kits to retrofit a standard Guardian heater to Smart Sense. The specific Smart Sense heater must be ordered.
The Industrial 250 has a standing pilot light.
We have the Torchman 500 with a tubular steel head. It can be easily held without arm or hand fatigue.
No. This torch is designed for direct connection to a cylinder without the use of a gas regulator. It comes with the POL fitting for direct connection and will supply heat based upon whatever the cylinder size will provide.
Industrial 250 and Industrial 365N (natural gas).
Both are equipped with a thermocouple to shut off the burner if flame should go out.
The owner’s manual has specific instructions for gas conversion. LP and NG orifices are provided with all heaters. It basically involves replacing one orifice with the other and reversing the brass pressure plug also provided with each heater.
Air is best. For general cleaning when heavy dust accumulations are not observed, just use a back pack type blower and blow air directly at the emitter, through the main burner holes. For heavy accumulations of dust, a soft bristle brush along with compressed air works well.
Check for proper gas pressure and for the proper fuel being supplied to the heater.
Poor gas pressure or the heater needs cleaning.
As standard, the maximum length is 12 feet. That duct must be 12 inch diameter.
We suggest the use of the booster box kit. This kit interfaces to the heater and allows you to boost the heat through two - 30 ft perforated ducts. See the L.B. White Premier Heater Sell Sheet for more information.
Yes, but we must supply an orifice that rerates the heat output for altitudes above 2,000 feet. If you are placing an order Customer Service needs to know the altitude so the heater can be built to that specific configuration w/o changing an orifice in the field. If the heater is already in the field we need to know at what altitude the heater will be used so we can supply the properly sized orifice and data plate identifying the change in orifice.
A commonly used heater is the Tradesman series, LP or NG, as this is a lower profile heater and can fit under a deck tennis court easily. However, as with any heater, clearances to combustibles must be strictly adhered to. Also some accessories that are provided with the heater might not be required due to the specific installation. (eg: hoses, regulators). Refer to your owner's manual for installation and application guidelines.
We also have the Premier series which can be located under the deck, provided the deck is sufficiently high enough off the ground to accept the overall height of the heater. If not, the heaters can be located outside/around the deck and with the heat ducted under the deck using our duct.
Refer to our heat calculator. Plan for coldest temperature.
You can use two 12 foot sections that are connected together by a duct collar, along with one 100 ft. section of perforated duct. All duct is 18 in. diameter.
All generally have a 120F rise in temperature over the surrounding air.
30 amps starting and 14 in continuous operation. You may use a standard 20 amp breaker at the job site as the start-up amps drop immediately.
It depends on the heat load and temperature. The larger the heat load and colder the temperature the sooner the cylinder will diminish in pressure.
In colder temperatures it’s always best to use larger cylinders or tanks. If larger cylinders are not available, you can manifold several smaller cylinders together using a manifold set from an LP gas equipment supply source
Because these units are used for temporary heating applications we do not recommend converting them. However, kits are available for special situations. Contact your local dealer or L.B. White Factory for approval and the correct kit.
Light the heater and then while holding the heater’s handle, tilt it over until it almost is at floor level. The heater’s burner flame should shut down.
If it doesn’t the tip switch is defective.
Yes. The heater will work properly with that gas supply size cylinder.
It is best to use a 100 lb. cylinder.
To determine pounds per hour of gas usage
No the heater is designed for LP use only.
No, there are not any conversion kits.
You must order the proper heater for the fuel being used.
Make sure you allow sufficient time to allow the thermocouple to warm up. (normally 30 seconds)
On Sunblast 125, make sure the pilot orifice is not plugged and the pilot flame is impinging on the thermocouple.
Ensure the thermocouple is securely connected in the safety valve.
Test the tip switch to make sure it is not open.
If you are using a full LP cylinder, then possibly the safety control valve is defective.
Plugged burner orifice
Low fuel pressure
Gas supply valve not fully open or low LP level in cylinder.
You need to get information regarding the green house and input it into our heat calculator. This form will automatically calculate the amount of heaters needed for the specific installation.
The standard series uses galvanized steel, which is very good for rust protection. The Plus series adds on an epoxy primer with powder coat finish for further protection.
The Plus series has a two stage gas control valve which interfaces to a two stage thermostat or building controller. This allows the heater to operate at either minimum heat or maximum heat, depending on temperature requirements. This can save fuel and gives a more even temperature. The standard series has a single stage gas control which opens to full output on a call for heat.
The Plus series also incorporates a selector switch allowing you to either heat or ventilate, which is just operating the fan motor only. This can be helpful when just air movement is needed.
Generally, it is best to go outside wherever possible. It does not take up any inside room, simplifies the installation while at the same time reducing the cost. However you should consider the area of the country where the heater will be located, warmer versus colder temps in the winter time, the time of the year the heater will be used, and type of plants to be grown.
The Therma Grow 120 can. We have specific kits for gas conversion. The Therma Grow 220 is not convertible due to the differences between the heater’s base and heat chamber for the specific gas being burned.
The Therma Grow 120 has a throw of 50-55 ft. The Therma Grow 220 has a throw of 90-95 ft. This is achieved when using an air discharge accessory which assists in channeling the air throw of the heater.
Although the heater burns very cleanly, and exceeds the requirements of the testing standard to which it is approved, it is still a non vented heater. If there is not proper air supply and exchange created for the heater, combustion suffers and by products of combustion can increase in the greenhouse.
These are the two common voltages found in greenhouses. When ordering specify the correct voltage for your installation.
The Therma Grow is designed, tested, and approved to a specific standard for green house heating, which is CSA International Requirements 1.95 US. This standard is specific to gas fired heaters used in greenhouses. What all this means is that the heater must meet or exceed the U.S Greenhouse Standards for heater discharge of combustion by products such as CO, CO2, NO2, and Ethylene. The standards are very stringent requiring that the heaters allow a very safe environment for people and plants.
This makes it the only heater in the market approved specifically for greenhouse heating.
Yes, regardless of plant type, when properly installed and proper air exchange is supplied.
Yes you may, but you must be mindful of the plants that are being grown. Where the Therma Grow can be used for any and all plant varieties, heaters like the AW250 might only be used for specific plants that can accept higher levels of combustion by-products. A test using a sample plant to see the affects might help.
Both the Therma Grow 120 and 220 have approximately a 120 F rise in temperature over the surrounding air. ( If the heater is mounted outside with a temperature of 10F, the outlet air will be on average 130 F)
Watch video: "2-Stage Therma Grow Thermostat Connection"
The Tradesman 400 is not convertible to NG. It is designed for LP gas only.
All Premier series heaters are design certified for outside use. We offer ducting as an accessory to transport the warm air from outside to the inside.
When ordering service parts, you need to be sure that you are referring to a parts diagram for your specific heater. The website allows you to key in the full model and configuration number (found on the heater data plate) to look up the owner’s manual and parts list.
It depends on the heat load and temperature. The larger the heat load and colder the temperature the sooner the cylinder will diminish in pressure. In colder temperatures it’s always best to use larger cylinders or tanks.
If larger cylinders are not available, you can manifold several smaller cylinders together using a manifold set from an LP gas equipment supply source.
No. The heater is not designed to be used in an enclosed area without ventilation to provide adequate air exchange. Without proper ventilation, CO levels can build to unsafe levels for people, causing distress and even death.
No, the heater’s discharge temperature is extremely hot. The only heaters that can be used with ducting are the Premier series and the Foreman.
Typically, for extended use, we suggest a 500 gallon tank due to the gas usage rate of the heater, which is 18. 5 pounds per hour. Otherwise, you might consider manifolding three 100 # cylinders together if using a tank is not possible.
It depends on the model. If it’s a Tradesman 100, then no, because that heater does not have an electronic ignition system that automatically starts the heater. However you can use what is called an in line thermostat on all other Tradesman LP or NG heaters. This thermostat is part # 09454 and consists of a piggy back cord set. You plug the power cord of the heater into one side of the cord set. The other side plugs into an extension cord or directly to wall outlet. The cord is 20 ft long so you can hang the thermostat wherever you want. Make sure to turn the thermostat on the heater up to its highest setting.
You can use #1 or #2 fuel oil (diesel). These fuels don’t burn as cleanly as kerosene so some maintenance related issues such as plug fouling, might arise. Also you might notice a strong smell by burning the other fuel, so ventilation may need to be increased.
No. The outlet temperature is extremely hot. Also the safety switch within the heater would be activated thereby shutting the heater down.
No. The heater is designed as is, and is specific to the fuel being used. If you need a natural gas heater, I suggest a Workman 100 NG Plus.