READ THIS ENTIRE SECTION BEFORE BEGINNING TO TROUBLESHOOT PROBLEMS.
This guide is intended for use by a QUALIFIED SERVICE PERSON. DO NOT ATTEMPT TO SERVICE THIS HEATER UNLESS YOU HAVE BEEN PROPERLY TRAINED.
Refer to the following Status Screens for Self-Diagnostic Troubleshooting. The system utilizes three color-coded status screens and consists of eight individual screens designed to assist with heater troubleshooting.
White Screen: Standby mode or a call for heat.
Green Screen: Normal operation or cool down cycle.
Red Screen: Alarm condition.
When the status screen displays a red alarm, allow the heater to complete its cooldown cycle before initiating any troubleshooting procedures. After the cooldown cycle is complete, note the alarm code displayed on the status screen and service the heater accordingly.
The Volt heater also features a series of diagnostic monitoring screens.
Each press of the DIAGNOSTIC button will cycle through the eight available screens, each displaying real-time information about specific components being monitor or the current operating condition of the heater.
For further assistance with troubleshooting, contact Tech. Support at 800-345-7200.